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Power of Great Leadership Skills! - X~Ray Your Soul~1
Weekly tips to help you and your colleagues become more effective and respected leaders.

Today's Topic: Focus on the Facts When Dealing With Performance Problems


The most important part of defining (and understanding) a performance problem is separating the facts from your judgments and opinions. Facts are observable – the things you know for sure because they are seen or heard. Judgments, on the other hand, represent opinions and conclusions. They are relative and subjective. They attack a person rather than the problem – increasing the odds that the employee will respond defensively. And that gets in the way of effective problem solving.

But what if my judgment is correct and accurate? you may ask. Well, that really doesn’t matter! Opinions are debatable (“I don’t do that a lot”…“There’s nothing wrong with my attitude”), but it’s hard to dispute facts. So don’t get hung up with judgments and generalities. If you have the facts, stick to them. If you don’t have the facts, GET THEM…before you talk! That way, you and the employee can spend your time working on solutions rather than debating the existence of problems. A
nd that’s one less headache for you!

Power of Great Leadership Skills! - X~Ray Your Soul~1 Today’s lesson is from Positive Discipline: How to Resolve Tough Performance Problems Quickly…and Permanently

For more information on this resource and other high-impact WALK THE TALK publications, please click here to learn more.


To Your Success,

Eric
Eric Harvey
Founder and President,
WalkTheTalk.com
Questions? 888.822.9255
Power of Great Leadership Skills! - X~Ray Your Soul~1 Eric Harvey is president and founder of WalkTheTalk.com, a company that specializes in how-to handbooks, video training programs, inspirational movies and gift books, and more! For over 30 years Walk The Talk has been helping individuals and organizations, worldwide, achieve success through Ethical Leadership and Values-Based Practices. Walk The Talk’s mission is both simple and straightforward: to provide you and your organization with high-impact resources for your personal and professional success.

Eric is the author of thirty highly-acclaimed books, including three best sellers: WALK THE TALK ... And Get The Results You Want, Ethics4Everyone, and The Leadership Secrets of Santa Claus. All are available at www.WalkTheTalk.com
Power of Great Leadership Skills! - X~Ray Your Soul~1


A Bad Habit ~ Being Hard On Ourselves - X~Ray Your Soul~1



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